Customer Stories

“Everyone who works in the charity sector knows funds are limited. Money and budgets are part of what we do, so the more visible and less time-consuming it can be, the better.

With iplicit, we have eliminated some of our manual processes and can issue the management accounts in a third of the time."  

“in iplicit, all the information is there, live, at the click of a button. You can see a complete picture of the business easily."

"With Sage, we had to log into the bank and manually reconcile it with the finance system. iplicit pulls in all that information automatically and I just review the matches it suggests." 

“I really wanted to find a system that we would stick with and that would scale with us. I didn’t want to be going through it all again in two years."

"I wanted everything housed in one system and iplicit met that need.”

"iplicit has been a huge time saver for us. There’s a great advantage to having expenses and approval workflows in the same system as the finances. It saves a huge amount of time and money."

“iplicit is a far more flexible system where changes can be easily made to invoices, banking and general ledger transactions.”

“From our initial meeting with iplicit, the implementation process and now support, we have always found that iplicit sees our needs as important.”

"It was good to see a tool that checked a lot of the boxes that we believed should be standard in a good accounting system. Those features were just there and ready."

"It’s sped up our reporting timeline significantly, so it’s freed up our time internally to actually think about other things – so we’re quite happy with it."

“With iplicit, we have everything in one place and it’s such a slick process. Our onboarding team helped us ensure that we have a robust system, and things go where they’re supposed to. That’s a big time saving.”

“Previously, the team and I spent a lot of time building reports for other people, who didn’t know how to get the information from the system. Now, they can do it in a few clicks."

“In our old system, every report had to be pulled out and put into Excel before we could do anything with it. With iplicit, we can run reports and see them on the screen immediately. It's a huge improvement”

“The invoice approvals are brilliant and game-changing. That’s a big improvement for us."

“We started our due diligence on cloud-based but lower-spec software like Xero and QuickBooks. Then I reached out to some of the bigger ones, like Oracle, and realised they were well beyond our price point.”

“I think from the outset it was clear that this was a partnership. Obviously we're paying for delivery of the service but at all stages we felt communicated with and I felt valued. There was no such thing as a stupid question in the training sessions.”

“We felt iplicit was a lot slicker. When it came to the extra functions we needed, Sage tended to handle it with bolt-ons to the system. And with Sage we’d have needed an SQL server, which we’d either have to put on our premises or pay someone to manage for us. We didn’t want to have to stick a server in the cupboard again, especially since we have two sites, and we didn’t feel confident about a third party running a server for us.”

iplicit allows us to do different things, in a better way. It also future-proofs us, so we don’t have to keep looking to upgrade the software.”

“I hear a lot of noise about bad things, but I haven’t had anyone complaining to me about iplicit. That’s a big plus as far as I’m concerned! It’s working well for us.” 

“I would say the month-end close is about two or three days quicker with iplicit. The work of seven or eight days has been shrunk into five.”

“Partial VAT is much easier in iplicit too, because we only have to do the calculation annually.”

“I was in charge of creating weekly reports to send to the people that needed them, so I needed to remember on a Friday to send that income report to the fundraising team, our CEO and the Director of Fundraising, and of course I might be away or things might be incredibly busy. Now, using iplicit’s scheduler, all that is done for me.”

“Another software vendor suggested iplicit might be a good option because its team had a lot of knowledge of Exchequer and would have the ability to extract our old data, which had been backed up four days before the crash. The server was basically smouldering and from the conversations we had with other providers, I’m not sure they were confident of being able to extract that historic data, whereas the iplicit team managed it. We went live with iplicit in around five weeks.”

“We’ve already saved a lot of time on the balance sheet reconciliations – and when it comes to VAT, I would say it’s cut the time spent on that by at least half. It’s made us more efficient and effective at what we do.”

“When I did the first VAT return, I thought ‘My word, this is so much easier than it used to be’.”

“If we’d kept with our old system, we might have had to expand the team, because we’re a bigger organisation now, there are more transactions and there is more business going on in our trading units.  But we’re able to keep going with the same team.”

“Bank reconciliation has been a big win for our finance team. Now the whole team can see on a day to day basis what’s in the bank and work with that.”

“If you come at it with an open mind, iplicit is head and shoulders above any other system I’ve had proposed or have dealt with previously.”

“In a lot of software companies, you have the IT side and then separately you have the ‘system purpose’ side – in this case, the accountants. But with iplicit, the knowledge of both was very much integrated and that helped me to shape our system.”

“Before iplicit, we had to use spreadsheets which had been designed by one of my predecessors and over time, changes had been added and eventually started to break, which created a lot of work and manual manipulation."

“The API link now means we no longer have to manually update our main student dashboard in SUMS with figures from the finance system. Instead, that dashboard is updated daily with those balances from iplicit, so the two systems are talking to each other, backwards and forwards, on a daily basis, which is superb.”

“I have to report to the directors and at month-end, when it gets busy, there are a lot of last-minute journal entries. I would hate to be in the position where I'm constantly having to update reports. However, with iplicit, you can just click on a button, the data refreshes and the reports are up to date. That is a massive timesaver for me.”

“iplicit’s ease of use is amazing. It feels modern, as though it’s a Microsoft Office product. You almost feel you’ve used it before, even if you’ve never seen it before.”

“iplicit has cut the amount of time we spend on bank and other general ledger reconciliations. Not only is there a time saving from previously manually keying transactions into the system, but also a higher level of accuracy as bank and other transactions are automatically entered via the feeds. This enables transactions to be identified earlier which in turn leads to a more satisfied customer as they are quickly enrolled.”

“The big difference is that when we want a report produced, we can produce it, rather than having to go to our IT team as we used to – and that saves a lot of time.”

“Producing our management accounts used to take between two and three days each month. Now, I don’t need those three days at all. I would say it takes half an hour to an hour.”

“When the Morocco earthquake happened, we created a project called Morocco Earthquake. All the income donated for that purpose is allocated to the project, any expenses or any funds transferred into the field offices are going to that project. We’ll also allocate some of the overhead at the end of the year, so we know the actual cost of the project, and that’s very helpful for us.”

“We moved seven years’ worth of Sage data into the archive and produced opening balances. It was a really easy process, enabling us to shut down our old system and have no need to pay for ‘right to use’ access to get to historical information.” 

“The moment we started using iplicit extensively we realised that we no longer needed to hire an external bookkeeper; This has saved us £1,000 a month already.”

“We had a very clear idea of what we wanted. We wanted to see our SoFA (statement of financial affairs) live on screen and our balance sheet – without having to export data to Excel and doing the phenomenal amount of manipulation that had previously been done. It became clear to us very quickly that iplicit was what we were looking for.”

“Switching to iplicit has provided significant savings in time and cost and enabled us to prepare management accounts within 10-15 working days of month-end – and completed to a standard that would stand up to an audit.” 

“iplicit did everything we wanted it to do – and in a very straightforward way. And we were reassured by the fact that some of the iplicit team were original founders of Exchequer and so really understood us.”

“We’ve seen a lot of time savings with iplicit. At the end of the month, there used to be 30 or so reports to compile in Excel. Now, it’s basically self-serve for the budget holders, so that has saved an incredible amount of time.”

"Sage 200 was inflexible and cumbersome to use. We wanted to change to something where the reporting could be so much more customisable and flexible and easy to use. And we wanted better project reporting around our productions, to try and report on costs a bit better"

"We’ve been happy to recommend iplicit to other people who are looking at it. I’m more than happy to say that I think iplicit is a good option that they should be considering."

“We looked at iplicit and had a presentation made by the team and were really impressed. In the end, we were so impressed we didn’t really look at anything else, we were happy that iplicit would give us everything we were looking for”

“Whenever I’ve had to contact the support team, not that I’ve had to use them a great deal, I always get an answer that day. That’s far quicker than I hear back from any other support teams I might have cause to use in my day to day work.”

“It’s fantastic, the speed at which you can do things on iplicit.” 

“Products like Xero and Sage, and QuickBooks online, pale in comparison to iplicit. They don’t have the diversity and depth of functionality that we need – the stock control, the sales orders, purchase orders and all that information.”

“With iplicit, invoices are scanned, we’ve got visibility of them, and with iplicit’s traffic light system, we can see who needs nudging, and send them reminders. It’s all automated.” 

“iplicit has brought about enormous time savings, my colleagues used to work long hours before. That has been cut down quite significantly and they're able to finish their work at 5pm most days,” 

“The team has not only increased efficiency and saved hours in the working week, but there’s also no longer a need for additional, expensive in-house support or external consultancy costs. We’re delighted we made the switch to iplicit.”

“iplicit’s real-time reporting enables the organisation to get management information presented exactly as it requires, at the touch of a button.”

“Being able to see the two companies – the main Trust and its trading company – side by side in one ledger is amazing,”

“I really like the way I can quickly and easily change how I view information within iplicit. I can view by fund, by period, by project, just by changing the view with the little cog icon in iplicit, rather than by running six different reports. When I realised I could do that, I thought: ‘Mind blown.’”

"We're definitely making better business decisions because managers can easily access iplicit and look at the figures.”

"Most student unions have to account for partial VAT and on iplicit this is straightforward – as it can be! - and the VAT return is easy to run, reconcile and submit."

“When we were looking at products, there were two clear competitors. And ultimately, the demos showed that iplicit was light years ahead. It is a product that I'd highly recommend.

"iplicit is probably the most flexible system I’ve ever used. It saves masses of time. All the finance team have said to me, at one point or another, that the best thing I’ve ever done was bringing in iplicit.”

"We were using Exchequer when I joined Yorkshire Wildlife Trust, but we’d grown to a £10m-£12m turnover and it was creaking at the seams.

To reconcile the main bank account would have taken half a day. Now it takes five minutes."

"Looking back, our upgrade to your cloud system was pretty much pain-free. We’ve had four accounting systems over the past 30 years and no migration was ever as smooth or as quick as the experience we had with iplicit."

"The timesaving we experience with iplicit is enormous! We are currently preparing our year-end process, and already we are saving six weeks consolidating the various project balance sheets from various QuickBooks versions."

"As for why I chose iplicit over the other systems? I would say the API was a key criteria for us; we needed to choose a solution that could integrate seamlessly with other systems – not just the one we’d built but others that we use within the company too."

"Could I have an ‘I love iplicit badge please?’ The experience we’ve had with you guys so far has been second-to-none. It has been an absolute delight. I can’t fault the desire on the part of the iplicit team to help find a solution, no matter what the challenges were during the migration."

"The final two contenders were Netsuite and iplicit and, from a functionality perspective, I don’t think there was much in it – both systems are very capable.”

“Being able to rehearse workflows and play with configurations, without risk, has been invaluable to us and also serves to make us much more confident with customisation.”

“As for the product itself, I just love it! Everything is so easy and so accessible, and it has a very modern user interface.”

"It’s very simple to run an upto-the-minute report on latest invoices or single supplier invoices and instantly identify any variations. From a cash flow perspective, it’s creating a lot of positive change in the routines as to how we used to do things.”

"We now use the workflow authorisation functionality, so everything can be done electronically now. Previously we used to have to get people to physically sign things off and then email their approvals. With the new iplicit system, all the documents are accessible digitally, at the point of approval, so the process is remarkably faster."

“When we started using the system remotely, every day, we realised that it was as good as being in the office!”

“Timesheet invoicing has probably had the biggest impact on us; it was life changing! This is a task that used to be a week-long process, every month, with the old system – now it takes just half a day with iplicit!.”

“I can’t imagine what would have happened during ‘Lockdown’ if we hadn’t upgraded to iplicit.

It’s much easier to create documents with iplicit and the team is always there to help with that, whereas our old system could seem clunky in comparison.”

“Everything we wanted before but could never achieve with our old setup.”

“Once we had a demonstration of the iplicit solution, there was no doubt that this was the product for us.”

“I’d say we can now do at least 3.5 days of the old way of doing things in less than a single afternoon!”