Service Geeni

Overview

Service Geeni is a modern, asset-centric service management platform designed for businesses that service, maintain, and manage equipment with moving parts. By bringing together assets, engineers, and data in one place, Service Geeni helps organisations streamline operations, reduce downtime, and gain complete visibility across their service delivery.

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Built for asset-heavy industries such as materials handling, engineering services, and industrial equipment, Service Geeni bridges the gap between restrictive ERP systems and basic tools, delivering a powerful yet easy-to-use platform.

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What Service Geeni Does

Service Geeni provides a feature-rich, all-in-one solution for managing service operations, including:

• Job scheduling and engineer dispatch
• Asset management with full service and parts history
• Planned preventative maintenance (PPM)
• Stock and parts management
• Customer management, invoicing, and quoting
• Mobile tools for engineers in the field
• Reporting and business intelligence

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By connecting these workflows in a single platform, businesses can eliminate manual processes, reduce admin, and improve first-time fix rates.

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Why Service Geeni & iplicit Work Well Together

Service Geeni integrates seamlessly with finance systems like iplicit, ensuring accurate, real-time financial data flows between service operations and accounting.

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This partnership enables businesses to:

• Automate invoicing directly from completed jobs
• Gain clear visibility of profitability across assets, contracts, and customers
• Reduce manual data entry and minimise errors
• Improve cashflow with faster, more accurate billing
• Connect operational and financial data for better decision-making

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Together, Service Geeni and iplicit provide a fully connected solution, linking service delivery with financial control.

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Key Benefits

• Asset-Centric Visibility – Track full service, parts, and maintenance history against each asset
• Smarter Scheduling – Assign the right engineer based on skills, availability, and location
• Improved Efficiency – Reduce admin and streamline workflows across your business
• Better Financial Control – Integrate service data directly with accounting processes
• Scalable Platform – Designed to grow with your business and adapt to your needs

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Who Service Geeni Supports

Service Geeni is used by businesses across a range of industries that service and maintain equipment, including:

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• Materials handling and logistics
• Construction and heavy industry
• HVAC and building services
• Medical and catering equipment
• Aviation and ground support

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It supports engineers, service managers, operations teams, finance departments, and directors, giving every role the tools and insights needed to work more efficiently.