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In today's digital-first world, events are one of the few opportunities to create genuine human connection and drive meaningful business impact. As we scale globally, we need a hands-on events manager who can own the delivery of our events programme—from high-impact trade shows and partner activations to internal experiences that strengthen our culture and align our team. This role will establish iplicit as a must-see presence in the finance operations space through strategic event participation, partner collaboration, and memorable experiences. You'll help shape and deliver an events programme that generates qualified pipeline, accelerates sales cycles, strengthens customer relationships, and builds a connected company culture. As a hands-on doer, you'll own our events calendar, deliver flawless execution across internal and external experiences, and measure how events influence pipeline and revenue.

This role is all about campaign execution, nurture programmes, and outbound sequences. You'll drive the engine that moves prospects through the funnel - designing multi-touch campaigns, building automated nurture tracks, and working closely with wider marketing and sales to make sure what we deliver converts. You're a hands-on operator who thinks in journeys and conversion points, not just channels. You'll plan campaigns end-to-end, build the workflows that support them, and use data to iterate until performance hits the numbers we need.

The Project Manager will be responsible for planning, executing, and overseeing projects from initiation to completion while ensuring they are delivered on time and within budget. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of successfully managing projects in a fast-paced environment. The project manager will be an ambassador of the company by providing a high level of customer service.

The SDR Manager is responsible for the leadership, performance, and development of iplicit’s Sales Development team. This role ensures the SDR function consistently delivers qualified opportunities and contributes meaningful pipeline aligned to iplicit’s growth targets. Operating in close partnership with AE Squad Leads, the SDR Manager embeds the SDR team within vertical-focused squads to support strategic pipeline generation. The role also carries responsibility for tracking performance data, driving operational improvements, and developing future talent for commercial roles within the business.

We are looking for an experienced finance professional, a team player who wants to push themselves and are passionate about their career. You will possess a good combination of client-facing skills and an analytical & technical aptitude to understand customer requirements that will enable you to deliver training on our iplicit SaaS accounting system. You will be an ambassador of the company by providing a high level of customer service at all times.

As an Analytics Consultant in Professional Services, you will be responsible for converting customer reporting requirements into reality by configuring the iplicit solution. With strong analytical skills, technical aptitude, and excellent customer-facing abilities, you will help iplicit deliver customer reporting outcomes. Your contributions will be crucial to the success of our Customer Services Team, and you will act as an ambassador for the company by delivering exceptional customer service.

The Head of Customer Success exists to lead a team of Customer Success Managers in creating Raving Fans: customers who love iplicit, advocate for us publicly, and actively refer us to their networks. You will carry a focused personal portfolio of 10 to 15 strategic accounts where Head-of-CS-level engagement adds genuine value, while setting the standard, developing the capability, and owning the operational performance of a team of five Customer Success Managers, two Senior Customer Success Managers, and the Enablement POD (POD Lead and two Trainers). You are not a coordinator. You are accountable for how this team performs commercially, operationally, and culturally. Net Revenue Retention is owned at executive level, but you are responsible for the conditions, behaviours, and interventions that make NRR possible. If the team is not performing, that is your problem to solve.

The Associate Trainer is an exciting entry point into iplicit’s Adoption & Enablement Pod, ideal for someone looking to build a career in SaaS training and customer enablement. Whether you are transitioning from a customer support role or are a talented graduate with a passion for finance and technology, this role offers a structured path to develop your skills in a supportive, hands-on environment. You will work alongside experienced trainers to help customers succeed after their iplicit implementation, supporting them through operational milestones, delivering community drop-in sessions, and assisting with small order work. The focused, repeatable nature of the sessions means you will build expertise quickly and develop real confidence in customer-facing delivery. You will be an ambassador of the company by providing a high level of customer service at all times.

The Adoption & Enablement Pod Lead is responsible for leading a small, hands-on team that delivers post-implementation support and manages small order work for iplicit customers. This is a player-manager role combining direct delivery with team leadership, workload planning, and customer engagement. Unlike the project-based consulting pods, this pod operates reactively, responding to customer needs as they arise. The team helps customers navigate critical operational milestones after go-live, delivers community drop-in sessions for new users, and provides a rapid-response service for small orders that would otherwise face unacceptable wait times. Small orders are scoped, time-limited pieces of work (typically under 2 days) covering additional configuration, refresher training, or process-specific guidance, which do not require a full project engagement. The Pod Lead is directly accountable for the quality of delivery from the pod, measured by customer satisfaction, responsiveness, and the successful enablement of customers through their first key milestones on iplicit.