City of Birmingham Symphony Orchestra joins chorus of praise for iplicit

The world-renowned City of Birmingham Symphony Orchestra (CBSO) has joined the growing list of prestigious arts organisations using iplicit to run their finances. 

The orchestra – which performs to more than 170,000 people a year – chose iplicit’s cloud accounting software over other options after discovering it offered “exactly what we need”. 


CBSO has been bringing great music to Birmingham for more than 100 years. As well as the 90-strong symphony orchestra, it has four choirs with more than 400 singers.  

It performs around the world, has released some 200 CDs and was heard by more than a billion people worldwide at the opening ceremony for the 2022 Commonwealth Games. 

Luke McKenna, Senior Account Executive responsible for arts organisations at iplicit, said:We’re hugely excited that CBSO has joined the list of prestigious performing arts organisations that have chosen iplicit as the best product software for running their finance function. That list includes Edinburgh International Festival, Scottish Ballet and National Theatre of Scotland. 

“iplicit is ideal for handling the challenges faced by the finance teams of performing arts organisations – including multi-entity accounting, partial VAT, project costing and approval workflows for budget holders. We’re pleased to see the product being used by bodies whose work enriches the lives of so many people in the UK.” 

Sal Munday, Director of Finance and Resources at CBSO, said: “CBSO went with iplicit because we could see the advantages over other options available to us.  

“The software offers us exactly what we need in terms of functionality – with the option for faster and more efficient processing of our many (and often complex) transactions. For a small team, this was a big benefit.  

“The finance team embraces this technology – for example (for the CBSO) using job costings for concerts and touring, appropriately allocating VAT for our partial exemption status, processing banking reconciliations and payments swiftly and easily, accounting for currency transactions, and reflecting the purchase ordering needs for budget holders and business users.  

“iplicit also presented us an established cloud-based solution, which is what we all wanted.  

“At the many stages of planning meetings and discussions so far, we have found iplicit to be really engaging and professional, demonstrating an understanding of our business and organisation, and willingness to work with us and listen to our needs.  

“I and the team have been impressed with the flexibility and also the commitment to overseeing the move from our existing software with as few hiccups as possible.”  

iplicit was launched in 2019 with a mission to disrupt the accounting software market for medium-sized organisations. 

It has won a string of awards, including Best Mid-Market and Enterprise Software at the Accounting Excellence Awards; Enterprise Accounting/ERP System of the Year at the AccountingWEB Best Products Awards; and FinTech of the Year at the Tech South West Awards

iplicit was ranked 18th among UK companies in the 2024 FT1000 list of Europe’s fastest-growing businesses. It also earned a top 10 place on the Sunday Times Best Places to Work

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