Solutions Consultant

Specific Duties

• Work proactively with Account Executives and the wider commercial team to understand opportunities and develop an effective solution strategy.
• Lead and contribute to discovery sessions, identifying business challenges, processes, requirements, priorities and desired outcomes.
• Translate customer requirements into appropriate iplicit functionality and solution design.
• Prepare and deliver engaging, tailored product demonstrations that connect iplicit's capabilities to the prospect's needs and business value.
• Engage confidently with stakeholders at different levels, from day-to-day finance users through to Finance Directors, CFOs and senior leadership teams. 
• Support deeper-dive demonstrations,workshops and technical or scoping conversations where required.
• Identify and address technical, functional and commercial questions or objections throughout the sales process.
• Work collaboratively with sales colleagues to support opportunity progression and maintain strong alignment throughout the customer journey.
• Support Requests for Information, Requests for Proposal and tender responses, working with the wider team to produce accurate and compelling submissions.
• Create, maintain and continually improve demonstration environments, supporting materials and reusable presales assets.
• Maintain a detailed understanding of iplicit functionality, product developments and roadmap enhancements.
• Continually develop knowledge of the finance, accounting, ERP and SaaS market, including relevant customer challenges and trends.
• Understand key iplicit integrations and partner applications, and demonstrate their value where relevant.
• Provide product guidance, training and supporting material to sales teams, partners, resellers and colleagues across iplicit.
• Contribute to webinars, events, video content and other customer-facing activities where appropriate.
• Support the effective handover of successful opportunities into implementation and Professional Services, ensuring important requirements and context are clearly communicated.
• Travel to customer sites, partner meetings, exhibitions and other events where appropriate.

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Our Ideal Candidate

We are looking for someone who combines strong finance or ERP knowledge with the confidence and curiosity to understand a customer's organisation and communicate how technology can improve it.

Essential Experience and Skills

• Experience demonstrating or consulting on accounting, finance, ERP or closely related business software.
• A strong understanding of accounting principles and common finance processes.
• Strong discovery and questioning skills, with the ability to uncover business challenges and translate them into solution requirements.
• Excellent presentation and communication skills, with the confidence to engage operational users and senior stakeholders.
• The ability to explain complex functionality and technical concepts in a clear and commercially relevant way.
• A consultative and customer-focused approach, with the ability to build credibility quickly.
• Strong commercial awareness and an understanding of how Solutions Consulting contributes to progressing and winning opportunities.
• The ability to tailor demonstrations and conversations rather than relying on a standard product presentation.
• A strategic and creative mindset, supported by strong problem-solving skills.
• Excellent organisation and time-management skills, with the ability to manage multiple opportunities and competing priorities.
• Strong written communication skills, particularly when contributing to proposals, tenders and customer-facing documentation.
• A collaborative mindset and the ability to work effectively across Sales, Product, Professional Services, Partnerships and other teams.
• A willingness to continually develop product, industry and technical knowledge.
• Strong general technology skills and confidence learning new applications and systems.

Desirable Experience

• Previous experience in a dedicated Solutions Consulting, Presales or Sales Engineering role.
• Experience working within a SaaS organisation.
• Experience working with mid-market or multi-entity finance environments.
• Experience presenting webinars,workshops or other live events.
• Knowledge of APIs, integrations and the wider finance technology ecosystem.

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