RevOps Manager

Key Responsibilities

Reporting, Forecasting & Data Analysis

• Define, with the relevant team leads, the metrics that actuallymatter for each functional area, and the data structure and field standards that make those metrics trustworthy
• Own key parts of the reporting cycle: build the dashboards and reports, using our existing tools and AI-assisted analysis, that show whether a process is being followed and whether it's working
• Own the recurring forecast cycle end to end: pipeline reviews, forecast submissions, monthly close-out comparisons of forecast against actuals and identify solutions to drive accuracy
• Use that data to spot where a process needs optimising, and drive the fix directly with the team leads who own it

Automations & Process Optimisation

• Design & build processes directly within our systems (HubSpot and the wider stack) to eliminate manual work and streamline processes across the funnel
• Partner with commercial team leaders to simplify handoffs, reduce friction and align the team around shared goals
• Analyse core GTM metrics (funnel conversion rates, win rates, sales velocity, ARR/NRR retention, churn rates) to guide optimisations
• Identify and lead opportunities to deploy AI, through skills, agents and AI-native workflows, to improve our GTM metrics

Scalable Process Design

• Collaborate with commercial leads to understand their processes and requirements, converting ambiguous asks into targeted, scoped improvements across Marketing, Sales, Channel and Customer Success
• Lead process initiatives from discovery through to implementation and adoption, leveraging capabilities from across the team to deliver bulletproof processes.
• Develop sticky processes that reinforce themselves with documentation designed to be reviewed by human and AI.

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How We'll Measure Success

These are a starting point, and we'll refine them with you in your first 90 days.

• Numbers people trust: the metrics and data standards foreach function are defined and adopted, so leadership acts on the reporting without second-guessing it.
• Forecast accuracy: the forecast cycle runs ontime, and forecast-to-actual variance tightens over the year.
• Processes that stick: the processes you design are still being followed after you've moved on to the next thing, evidenced in the systems, not just written down.
• Your Impact on GTM metrics: funnel conversion, sales velocity or retention improve because of a change you drove.
• Real AI leverage: work that used to take days is done in hours, through AI workflows you've built that the team actuallyuses.

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What we're looking for

• 3-5 years of experience in RevOps, Sales Ops, with Growth/Scale-up experience particularly welcome
• Strong hands-on experience with CRM Systems (HubSpot)and pipeline management
• Experience producing forecasting, pipeline, or performance insights that drive commercial leadership to action
• A track record of applying AI to real business problems, with specific examples you can walk us through of what you built and the impact it had
• Confident building pipelines, dashboards and reports using AI-assisted tools
• Experience running your own workload - prioritising, sequencing, and delivering multiple projects at once with minimal hand-holding
• A proven ability to independently deliver complex projects from design through to deployment

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Who you are

• You're self-directed and at ease with ambiguity, you don't need someone to hand you a fully-scoped brief beforeyou start
• You love solving messy problems and turning them into clean, scalable systems
• You build things that outlast you, once you've fixed a process, you make sure it holds without you in the room
• You default to figuring out what's actually happening before you propose a fix, and you're comfortable asking the awkward question to get there
• You use AI as a thought partner in your day to day. You see Claude and ChatGPT as accelerants and have multiple examples of where youʼve built out skills and agents to 10X what you deliver
• You're comfortable bringing a senior stakeholder a hard truth about whatʼs not working, and you back it with data, not opinion
• Youʼre curious, youʼre driven and you have a strong passion to continuously learnand innovate, especially in areasof AI in GTM.

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